Right 2 Improve Ltd has ceased to trade as of 17 August 2018 and will be instructing a firm of insolvency practitioners to assist the directors in commencing the process of liquidation and they will issue the relevant notices and necessary communications in due course.

Notice to customers regarding credit and debit cards

If you have made a deposit for or paid for goods or services by credit or debit card and the goods or services are not going to be received by the due date, you may be able to get your money back by claiming a refund from your card issuer. Please contact your card issuer as soon as you can if this may apply to you. Further information including on time limits that apply is available from the UK Cards Association Credit and debit cards: A consumer guide.

Notice to customers regarding product guarantees

If you believe there is an issue with a product you have purchased and require an engineer to visit then please refer to the Independent Warranty Association with whom you registered your guarantee protection.